Terms & Conditions
Last updated: 2026 — applies to all bookings made through Predom Visa and Tours Limited.
Applies to all bookings made through Predom Visa and Tours Limited.
1. Introduction
2. Booking & Payment
3. Visa Services Disclaimer
4. Tours & Safari Bookings
5. Flights & Travel Arrangements
6. Cancellations & Refunds
7. Traveler Responsibilities
8. Limitation of Liability
9. Governing Law
10. Contact
1. Introduction
These Terms & Conditions govern all bookings and services provided by Predom Visa and Tours Limited (“Predom”, “we”, “us”), a company based in Lusaka, Zambia. By engaging our visa, tour, or flight booking services, you (“the client”) agree to these terms.
2. Booking & Payment
A booking is confirmed once a deposit or full payment (as specified in your quote) has been received. Quotes provided by Predom are valid for 14 days from the date issued and are subject to change based on availability, exchange rates, and third-party pricing.
A non-refundable deposit may be required to confirm certain bookings, and full payment is due no later than a specified number of days before travel.
3. Visa Services Disclaimer
Predom assists with the preparation and submission of visa applications on behalf of clients. However, the final decision to approve or deny a visa rests solely with the relevant embassy, consulate, or immigration authority. Predom does not guarantee visa approval and is not liable for denied applications, provided the application was submitted accurately and on time based on information supplied by the client.
4. Tours & Safari Bookings
Itineraries are provided as a guide and may be adjusted due to weather, wildlife movement, road conditions, or circumstances beyond our control. Accommodation described as “or similar” may be substituted for a comparable property of equivalent standard where the original is unavailable.
5. Flights & Travel Arrangements
Flights, accommodation, and transfers booked through Predom are subject to the terms and conditions of the relevant airline, hotel, or service provider. Predom is not responsible for delays, cancellations, or schedule changes made by third-party carriers, though we will assist clients in managing such disruptions where possible.
6. Cancellations & Refunds
Cancellation policies vary by service and supplier. Visa service fees are non-refundable once an application has been submitted. Tour cancellations made further in advance may receive a partial refund, less any non-recoverable supplier costs. Flight cancellations are subject to the issuing airline’s fare rules.
7. Traveler Responsibilities
Clients are responsible for ensuring they hold a valid passport with the required remaining validity, any required vaccinations or health documentation, and adequate travel insurance. Predom strongly recommends comprehensive travel insurance for all bookings, particularly safari and international travel.
8. Limitation of Liability
Predom acts as an agent in arranging visa applications, tours, accommodation, and flights with third-party suppliers. While we take care in selecting reputable partners, Predom’s liability is limited to the direct cost of the service booked and does not extend to indirect losses, missed connections, personal injury, or loss of property arising from third-party services.
9. Governing Law
These terms are governed by the laws of the Republic of Zambia. Any disputes arising from services provided by Predom shall be subject to the jurisdiction of the courts of Zambia.
10. Contact
Questions about these terms can be sent to info@predomvisaandtours.com or +260 762 496954.